Frequently Asked Questions

What Are Our Planters Made From?

Most of our planters are made from kiwi made PLA plastic, which is cornstarch. We have worked hard to form a great relationship with a small company who is recycling our scrap prints and remaking them into more PLA for us to re use in the future. 

Dispatch & Delivery Times

Delivery time is usually within 5- 7 working days. Your order may be processed faster than this, or may be delayed depending on the availability.

Returns & Exchange Details

Please note that within our obligations under the Consumer Guarantees Act we do not offer product refunds or exchanges for change of mind.

If there are any issues or faults with any of our products we are happy to make a full refund or product exchange for you. To make a return and claim a refund, please contact us at

The Helpful Stuff

Please make sure you supply us with your contact phone number & full and correct shipping details. Should you enter the wrong address, contact us as soon as possible. We are unable to accept responsibility for lost or stolen items that have been delivered to a wrong address, so please double check. 

Pre Orders / Back Orders

On some new products / popular products we may allow pre purchasing. Please note these pre orders / backorders can take from 10 to 15 days to be processed.

Contacting Us

For any other questions regarding re stocking or shipping or anything else please either use our contact page or email us at